I work for a company that is located at Quebec City, Quebec, Canada, and we have been receiving requests from many of our customers about a specific product. That product is made by a company that is located in Venezuela. Unfortunately, we lack the expertise of ordering from this supplier. We also lack the experience in arranging for the shipping terms as well. This is the reason that has brought me to post on this forum. I need information from any of the international freight forwarders in Venezuela who can complete the arrangements for purchasing from this company. If you will please send me your company's information kit that will explain how it is that you do business, and also how you will complete the purchasing and shipping arrangements from Venezuela. How long has your company been providing freight forwarding services from this region? Does your company also complete the necessary customs documentation? How quickly do you process the documents that are necessary for this transaction? I will await the receipt of this information before I ask any further questions.